Privacy Policy

1. Introduction

Courigo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our courier management platform, website, mobile application, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Contact information (such as name, email address, phone number, and postal address)
• Account credentials (such as username and password)
• Billing information (such as credit card details and billing address)
• Company information (such as company name, size, and industry)
• Profile information (such as profile picture and job title)

2.2 Usage Information

We collect information about how you use our Services, including:

• Log data (such as IP address, browser type, pages visited, time spent on pages, and referring/exit pages)
• Device information (such as device type, operating system, and unique device identifiers)
• Location information (such as general location based on IP address)
• Usage patterns (such as features used and actions taken within the Services)

2.3 Customer and Package Data

As a courier management platform, we process information about your customers and packages, including:

• Customer contact information
• Package details (such as tracking numbers, dimensions, weight, and contents description)
• Delivery information (such as delivery addresses, delivery instructions, and delivery status)

3. How We Collect Information

We collect information in the following ways:

• Direct collection: Information you provide when you register for an account, fill out forms, communicate with us, or use our Services.
• Automated collection: Information collected automatically through cookies, web beacons, and other tracking technologies when you use our Services.
• Third-party sources: Information we receive from business partners, service providers, and publicly available sources.

4. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and managing your account
• Sending you technical notices, updates, security alerts, and administrative messages
• Responding to your comments, questions, and requests
• Providing customer support and troubleshooting issues
• Personalizing your experience and delivering content relevant to your interests
• Monitoring and analyzing trends, usage, and activities in connection with our Services
• Detecting, preventing, and addressing technical issues, fraud, and other illegal activities
• Complying with legal obligations

5. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of Courigo, our users, or others.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing your consent at any time, where we rely on consent to process your information
• Requesting restriction of processing of your personal information
• Requesting transfer of your personal information
• Opting out of certain data sharing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

9. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Courigo, Inc.
1234 Delivery Street
Logistics City, LC 12345
Email: [email protected]